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Request an eligible size or article exchange within 7 days of delivery. Items must be unworn, unwashed and unaltered, with original tags and packaging. We do not offer cash or bank refunds for change of mind or size selection. For normal exchanges, the customer pays both return and replacement delivery charges. TEEN TOPS pays the applicable delivery charges for confirmed incorrect, damaged or defective items. Approved exchanges are normally processed within 3–5 working days after we receive the returned item, subject to stock availability. WhatsApp approval is required before sending a parcel: +92 339 4035952. Shipping charges are added at checkout. Full details: teentopsofficial.com/pages/returns-exchanges.